QueryPal is an AI-driven tool designed to automate customer support ticket responses, enabling businesses to reduce first response times by up to 40% and improve customer satisfaction. By analyzing past tickets and documentation, QueryPal builds a comprehensive knowledge model that drafts accurate, context-aware responses directly within your helpdesk software.
This integration allows support teams to handle increased ticket volumes efficiently without additional staffing.
Seamlessly integrating with platforms like Zendesk, Freshdesk, Salesforce, and Intercom, QueryPal ensures that AI-generated drafts are available within your existing workflow.
Agents can review, edit, and approve these drafts, maintaining control over communications while benefiting from accelerated response times. The tool also offers instant analytics and reporting, providing insights into key metrics without manual setup.
