Ada

Automate Customer Interactions Seamlessly

Toolspedia Rating:

(4.7)

Freemium

Ada is an AI-native customer service automation platform designed to revolutionize how businesses interact with their customers. By leveraging advanced artificial intelligence, Ada enables companies to automate a significant portion of customer inquiries, allowing human agents to focus on more complex tasks. This approach not only enhances operational efficiency but also elevates the overall customer experience.

Founded in 2016 and headquartered in Toronto, Ada has powered over 4 billion automated customer interactions for leading brands such as Verizon, AirAsia, and Square. The platform supports over 50 languages and integrates seamlessly with various business systems, making it a versatile solution for enterprises aiming to scale support without increasing headcount.

AI-Powered Chatbots: Automate responses to common customer inquiries, reducing the need for human intervention.
Omnichannel Support: Engage customers across web, SMS, social media, voice, and email channels.
No-Code AI Management: Build, manage, and optimize AI interactions without requiring coding expertise.
Advanced Integrations: Connect with critical business systems to provide personalized and context-rich customer interactions.
Multilingual Capabilities: Support for over 50 languages to cater to a global customer base.