Ariglad

Automate and enhance your support content.

Toolspedia Rating:

(4.7)

Freemium

Ariglad is an AI-driven solution designed to streamline the maintenance of your organization’s knowledge base. By analyzing data from support tickets, release notes, and communication platforms like Slack, Ariglad identifies gaps and outdated information, ensuring your knowledge base remains current and comprehensive.

This automation reduces the manual workload on your support team, allowing them to focus on more complex customer inquiries.

Integrating seamlessly with existing customer support systems, Ariglad adapts to your brand’s voice, creating user-friendly resources that address common customer queries.

The tool also consolidates duplicate articles, maintaining a lean and efficient knowledge base. With SOC2 and GDPR compliance, Ariglad ensures that your data remains secure while enhancing the efficiency of your customer support operations.

Key Features:

Automated Content Updates: Continuously refreshes your knowledge base by analyzing support tickets and release notes.
Gap Identification: Detects missing information and suggests necessary additions to your content repository.
Duplicate Management: Merges redundant articles to maintain a streamlined and efficient knowledge base.
Seamless Integration: Compatible with platforms like Zendesk and Slack for effortless implementation.
Security Compliance: Adheres to SOC2 and GDPR standards, ensuring data protection.