Chatfuel is a no-code platform that enables businesses to create AI-powered chatbots for automating customer interactions across multiple channels, including WhatsApp, Facebook Messenger, Instagram, and websites. Founded in 2015, Chatfuel has become a leading solution for conversational commerce, helping over 7 million businesses—from small local brands to large enterprises like Adidas and Levi’s—streamline communication and boost sales through automation.
The platform offers a range of features designed to enhance customer engagement and operational efficiency. With Chatfuel, you can automate responses to frequently asked questions, qualify leads, book appointments, and send targeted promotions. Its integration capabilities with tools like Google Sheets, Calendly, Shopify, and Zapier allow for seamless data management and workflow optimization. Additionally, Chatfuel provides AI agents that interact with customers in a human-like manner, enhancing engagement and driving conversions.
