Clinc specializes in conversational AI tailored for the banking sector. Its technology allows customers to perform tasks such as checking balances, reporting lost cards, transferring funds, and analyzing spending habits through natural, human-like conversations without human intervention. This automation leads to higher customer satisfaction and reduced reliance on live agents.
The platform utilizes advanced natural language processing and machine learning to comprehend complex, context-rich dialogues. It supports both cloud and on-premise deployments, ensuring seamless integration with existing banking systems. Clinc’s AI is language-agnostic, making it adaptable to diverse linguistic needs, and has been successfully deployed by major banks worldwide, demonstrating rapid customer adoption and scalability.