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CX Genie

Customer Support Platform​

Toolspedia Rating:

(4.2)

Freemium

CX Genie is an AI-powered platform designed to revolutionize customer support operations. By integrating intelligent chatbots, it provides instant, personalized responses, ensuring customers feel valued and understood. This automation reduces response times and allows human agents to focus on more complex issues, enhancing overall efficiency.​

Beyond chatbots, CX Genie offers workflow automation and ticket management, streamlining support processes. Its ability to sync product data across platforms ensures consistent information delivery. With seamless integration into existing systems, businesses can maintain high-quality support as they scale, ultimately boosting customer satisfaction and loyalty.​

  • AI Chatbots: Automate responses to common queries, providing 24/7 support.​
  • Workflow Automation: Design personalized chatbot conversations with a no-code, drag-and-drop interface.​
  • Ticket Management: Efficiently handle and resolve support tickets to maintain smooth operations.​
  • Product Data Synchronization: Ensure consistent and accurate product information across multiple platforms.​
  • Help Desk: Manage agent teams, assign tasks seamlessly, and interact effectively with customers.​

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