Echo AI is a pioneering Conversation Intelligence platform that leverages generative AI to analyze customer interactions across various channels. By examining every conversation with human-level depth, it provides leaders with critical insights to enhance growth and retention. The platform supports major third-party and hosted large language models (LLMs), ensuring access to cutting-edge AI technology.
Designed for immediate deployment, Echo AI requires no initial training, allowing businesses to start analyzing conversations instantly. Its infrastructure is built to handle enterprise-scale operations, generating hundreds of millions of data points from millions of conversations with over 95% accuracy. This scalability ensures that as your business grows, Echo AI adapts seamlessly to meet increasing demands.
