FleetWorks is an AI-powered platform designed to streamline freight brokerage operations by automating routine communications and tasks. Founded by industry experts, including a former Uber Freight product manager, FleetWorks leverages voice synthesis and generative AI to handle functions traditionally managed by personnel.
This automation enables brokers to focus on high-value activities, such as building relationships and strategic planning.
The platform integrates seamlessly with existing logistics systems, facilitating automated booking, load tracking, and appointment scheduling. By managing inbound calls, negotiating rates, and providing real-time updates, FleetWorks reduces operational costs and enhances efficiency.
Notably, the AI can autonomously negotiate freight rates, allowing brokers to book more freight in less time. Partnerships with companies like Highway further ensure secure and fraud-free logistics automation.