Hatchet

Incident Management and Resolution

Toolspedia Rating:

(3.8)

Paid

Hatchet is an AI-driven tool designed to assist on-call engineers in managing and resolving critical incidents. When an engineer gets paged, Hatchet steps in to read logs, communication channels, and code, actively suggesting fixes.

This tool integrates seamlessly with various logging systems like S3, CloudWatch, and DataDog, enabling it to inspect logs and suggest investigation pathways and fixes.

Operating as a self-hosted solution, Hatchet ensures data security by functioning entirely within your Virtual Private Cloud (VPC) and utilizing Code Llama 2 to mitigate security concerns. It offers features like permissions, audit trails, single sign-on (SSO), and version control to keep your data secure.

Hatchet is particularly beneficial for Series B – D companies managing critical tier-1 services, enhancing workflow efficiency by automating incident triage and investigation.

AI-Powered Incident Resolution: Analyzes logs, communication channels, and code to suggest fixes in real-time.
Seamless Integration: Compatible with logging systems like S3, CloudWatch, and DataDog.
Self-Hosted Security: Operates entirely within your VPC with zero telemetry, ensuring data remains secure.
Efficient Triage and Investigation: Automatically inspects logs and suggests investigation pathways.
On-Prem Training: Uses Code Llama 2 for on-prem training, mitigating security concerns.
Workflow Optimization: Enhances the efficiency of on-call engineers by automating incident management tasks.
Audit Trails and Permissions: Includes features like audit trails and permissions for enhanced security and compliance.