Inbenta is an enterprise-grade AI platform designed to transform customer and employee interactions through intelligent automation. By unifying knowledge across various sources, Inbenta streamlines workflows and delivers personalized experiences, effectively reducing operational costs and enhancing user satisfaction.
Its advanced Natural Language Processing (NLP) and Neuro-Symbolic AI technologies enable the platform to comprehend complex queries, providing accurate and contextually relevant responses.
The platform offers a suite of interconnected modules, including Chat, Knowledge, Search, Assist, and Learn. These tools empower organizations to automate customer service, manage information efficiently, and facilitate seamless communication across multiple channels.
With over 15 years of refinement and billions of interactions, Inbenta ensures a 95% correct answer rate, supporting 35 languages to cater to a global audience.