IP Integration (IPI) specializes in delivering comprehensive digital transformation services focused on optimizing customer and employee interactions. With a blend of contact centre operational expertise and advanced technology solutions, IPI assists businesses in implementing AI-driven automation, cloud contact centres, and unified communications.
Their approach ensures that organizations are equipped to provide exceptional experiences, fostering growth and efficiency.
Established in 2001 and headquartered in Reading, England, IPI has built a reputation for aligning technology with business objectives. Their services encompass analytics for speech and text, voice services, security and compliance, and workforce engagement.
By integrating these solutions, IPI enables clients across various industries—including finance, insurance, retail, utilities, and the public sector—to navigate the complexities of digital transformation successfully.