Izwe.ai is an innovative platform designed to transform audio and video content into written text, captions, or subtitles across multiple African languages. Utilizing advanced artificial intelligence, Izwe.ai provides accurate and efficient transcription services, making it an invaluable tool for businesses, content creators, and individuals seeking to convert spoken words into text.
The platform supports a wide range of languages, including all South African languages, Swahili, Portuguese, and Dutch, ensuring accessibility for diverse user groups. With Izwe.ai, users can seamlessly transcribe large volumes of audio data, derive customer insights, and enhance their content’s reach by adding multilingual captions or subtitles.
Beyond transcription, Izwe.ai offers solutions tailored for enterprise customer experience management through its Qonda service. Qonda enables businesses to transcribe extensive audio data, perform automatic agent assessments supported by internal knowledge bases, and receive actionable recommendations for improvement. For developers, Izwe.ai provides a robust API that facilitates the integration of African language support into applications, including speech and text functionalities.
This API also allows seamless connection to a human workforce for text and audio labeling tasks, ensuring comprehensive language support and data accuracy. By combining AI technology with human expertise, Izwe.ai delivers a holistic solution for multilingual transcription and language processing needs.