NLX is a leading conversational AI platform that empowers businesses to create, manage, and analyze automated voice, chat, and multimodal applications. Founded in 2018 in New York City by brothers Andrei and Vlad Papancea, along with Peter Szerzo, NLX enables organizations to build AI-powered conversational applications without requiring technical expertise. The platform’s no-code interface, NLX Canvas, allows users to design complex conversational workflows tailored to their specific needs.
The platform integrates seamlessly with various AI tools, models, and communication channels, offering flexibility and choice to enterprises. NLX’s patented multimodal technology synchronizes voice with digital channels, creating rich customer experiences that drive high automation and customer satisfaction rates. Additionally, NLX leverages generative AI to facilitate unscripted conversations grounded in structured business workflows, enhancing the efficiency and effectiveness of customer interactions.