Octocom AI

AI chatbots for seamless support

Toolspedia Rating:

(4.7)

Paid

Octocom AI is an AI-powered customer support solution for e-commerce businesses. It automates responses to common inquiries, manages returns, tracks orders, and provides personalized product recommendations.

The AI seamlessly integrates with help desks like Gorgias and Zendesk, as well as major e-commerce platforms like Shopify and WooCommerce.By automating up to 90% of customer interactions, Octocom AI reduces operational costs while improving satisfaction.

Its multilingual support, intelligent handoff to human agents, and AI-driven upselling features help businesses increase revenue and enhance customer experience.

Key Features:

AI-Powered Customer Support
Automates up to 90% of customer inquiries.
Seamless E-Commerce Integrations
Works with Shopify, WooCommerce, BigCommerce, and more.
Intelligent Order Management
Handles order tracking, refunds, and returns automatically.
AI-Powered Upselling & Cross-Selling
Recommends products based on customer behavior.
Multilingual AI Chatbots
Supports over 100 languages for global businesses.
Omnichannel Support Connects with email, WhatsApp, Instagram, and Facebook.