Painboard is an AI-powered tool designed to analyze unstructured customer feedback, providing businesses with actionable insights.
By leveraging artificial intelligence, Painboard processes diverse forms of qualitative feedback, such as NPS surveys, product reviews, support tickets, and call transcripts, uncovering trends and patterns that might otherwise remain hidden. citeturn0search0
The platform offers customizable themes, allowing users to merge, move, and rename feedback categories to align with specific business objectives. Its comparative view feature enables filtering and comparison of insights across different periods and custom fields, facilitating trend analysis and targeted actions to address evolving customer needs.
Painboard’s commitment to data security is evident through comprehensive measures, including automatic removal of personally identifiable information (PII) before processing, industry-leading encryption, regular security audits, and strict access controls.
