QuickCEP

Boost sales and support with AI chatbots

Toolspedia Rating:

(4.7)

Freemium

QuickCEP is an AI-powered customer engagement platform designed to enhance e-commerce businesses’ interactions with their customers.

By integrating AI chatbots, QuickCEP enables businesses to provide 24/7 assistance, offering personalized product recommendations, real-time order status updates, and instant responses to return and exchange inquiries.

The platform supports omnichannel live chat, consolidating messages from various channels such as Instagram, Messenger, Email, WhatsApp, and TikTok Shop into a single interface, ensuring efficient and consistent communication.

Additionally, QuickCEP’s AI Email Copilot streamlines email management by drafting quick and accurate responses, learning from user interactions to improve over time.

Key Features:

AI-Powered Chatbots
Provide 24/7 customer assistance, handling up to 98% of support inquiries.
Omnichannel Live Chat Integration
Consolidate messages from platforms like Instagram, Messenger, Email, WhatsApp, and TikTok Shop into a single interface.
Product Recommendations
Suggest products based on customer intent to enhance the shopping experience.
Real-Time Order Status Updates
Allow customers to check the logistics status of their orders instantly.
Returns & Exchanges Management
Provide instant and accurate answers to inquiries regarding returns and exchanges.
AI Email Copilot Draft quick and accurate email responses, learning from user interactions to improve efficiency.