SuperBill is an AI-driven platform designed to automate outbound healthcare phone calls, enhancing efficiency for medical providers. By leveraging artificial intelligence, SuperBill handles tasks such as insurance verification, prior authorizations, claim follow-ups, and provider data attestation, reducing the administrative burden on healthcare staff.
This automation allows providers to focus more on patient care, improving overall service quality.The platform integrates seamlessly with existing practice management systems (PMS) and electronic health records (EHR), ensuring a smooth workflow without disrupting current operations.
SuperBill’s AI conducts calls with payers and other entities, navigating complex phone trees and hold times to retrieve necessary information. In cases where AI encounters challenges, a human fallback team steps in to ensure task completion. This combination of AI efficiency and human oversight ensures accuracy and reliability in administrative processes.
