Thoughtful AI is an advanced platform designed to revolutionize revenue cycle management (RCM) in the healthcare sector. By deploying human-capable AI agents, it automates complex administrative tasks, enabling healthcare providers to focus more on patient care. The platform integrates seamlessly with existing healthcare applications, both cloud-based and on-premises, ensuring a smooth transition to automated processes.
The AI agents handle various RCM functions, including eligibility verification, prior authorization, coding and notes review, claims management, denials management, and payment posting. This comprehensive automation leads to significant improvements in operational efficiency, such as reducing the cost to collect by over 78%, cutting days sales outstanding by more than 75%, and achieving a 99% clean claim rate. By optimizing these processes, Thoughtful AI contributes to substantial financial benefits for healthcare organizations
