Toma is an AI-powered platform designed to automate phone call operations for auto dealerships. By handling both inbound and outbound calls, Toma schedules service appointments, manages parts inquiries, and engages with potential leads, ensuring seamless customer interactions around the clock. Its natural-sounding AI agents integrate smoothly with existing dealership management systems, providing a human-like experience that enhances customer satisfaction.
Beyond call handling, Toma offers real-time analytics and reporting features, granting dealerships valuable insights into customer behavior and operational performance. This data-driven approach enables businesses to refine their strategies, improve service quality, and increase revenue. With quick setup times and user-friendly customization options, Toma adapts to the specific needs of any dealership, making it a versatile solution in the automotive industry.
