Twine is an AI-driven platform designed to enhance customer engagement by acting as a virtual receptionist for businesses. It captures and responds to leads across various channels, ensuring timely interactions without the need for additional staff.
By handling tasks such as appointment scheduling, rescheduling, and payment processing, Twine streamlines operations and improves customer satisfaction.
Integrating seamlessly with existing software, Twine provides a personalized dashboard for managing bookings and customer information.
It also follows up with customers post-service to request reviews, contributing to improved business reputation. With Twine, businesses can operate efficiently, knowing that customer interactions are managed effectively around the clock.