Viqal is an AI-driven virtual concierge designed to revolutionize guest communication in the hospitality industry. By leveraging WhatsApp’s high engagement rates, Viqal ensures guests receive timely, personalized responses without the need for additional app installations.
This seamless integration not only enhances guest satisfaction but also streamlines front desk operations, allowing staff to focus on more complex tasks.
The platform offers features such as automated booking management, personalized upselling, and digital check-in processes. Guests can modify reservations, request amenities, and receive tailored recommendations directly through WhatsApp.
Viqal’s centralized dashboard enables hotels to manage multiple properties efficiently, ensuring consistent service quality across all locations. With robust security measures in place, guest data remains protected, fostering trust and reliability.
