Voicy AI specializes in providing AI-powered virtual assistants designed to enhance customer engagement for offline commerce businesses in the food, services, and retail sectors. Established in October 2015, the company has developed a natural language dialog engine utilizing several patent-pending technologies to streamline business workflows and enable conversational marketing. Their solutions integrate seamlessly with existing POS and booking systems, facilitating efficient order processing and appointment scheduling.
The team at Voicy AI comprises technologists, experienced engineers, and marketers with decades of experience from leading companies such as Amazon, Oracle, Cisco, Yahoo, Samsung, and Groupon. Their mission is to power the next generation of customer engagement by leveraging cutting-edge technologies in artificial intelligence, natural language understanding, deep learning, and information retrieval. By automating personalized dialogues, Voicy AI helps businesses realize higher revenues while lowering customer engagement costs.
