Yellow.ai is a leading AI-first customer service automation platform designed for enterprises. Founded in 2016, it specializes in automating customer support experiences across voice, chat, and email channels. The platform supports over 35 channels and more than 135 languages, enabling businesses to provide personalized, 24/7 customer support. With seamless integration capabilities, Yellow.ai enhances agent productivity and delivers actionable insights for customer service leaders, all while maintaining enterprise-grade security and compliance.
The company’s Dynamic Automation Platform (DAP) leverages generative AI to streamline customer service operations, resulting in faster response times and improved customer satisfaction. Yellow.ai’s solutions are trusted by over 1,100 enterprises across 85+ countries, reflecting its global reach and effectiveness in transforming customer engagement strategies.
