Blozum serves as a personal assistant for each visitor on your platform, working to convert visitors into customers by guiding them through the pre-purchase, purchase, and post-purchase stages.
The platform’s AI system comprehends complex consumer queries and responds with relevant information based on the business’s data. Additionally, Blozum’s empathetic algorithm understands consumer feedback, provides status updates, and handles complaints, ensuring a seamless customer experience.
Integration with your platform is seamless and instantaneous, requiring only a small code snippet.
Blozum also offers voice input, vernacular support for over 50 languages, sentiment analysis, CRM integration, and complete customization of the AI assistant. Notably, Blozum’s AI can actively sell products and services on behalf of the business, engaging with customers like a salesperson and encouraging them to make a purchase.