Yellow.ai is an AI-first customer service automation platform crafted for enterprises aiming to streamline their customer service operations. It delivers accurate, fast, and personalized interactions through human-like conversations across voice, chat, and email channels. The platform’s superior AI capabilities enable businesses to achieve up to 90% automation with 24/7 self-service, leading to increased engagement and higher customer satisfaction.
The platform supports over 35 channels, ensuring that businesses can reach their customers on preferred platforms. Yellow.ai’s in-house Large Language Models (LLMs) provide instant setup, faster response times, and minimal inaccuracies, enhancing the quality of customer interactions. Additionally, the platform offers over 150 plug-and-play integrations, allowing for quick deployment and seamless integration with existing systems. By leveraging Yellow.ai, enterprises can transform their customer service operations, reduce costs, and deliver exceptional customer experiences.