Microsoft is reversing its recent update to the Bing AI Image Creator, which incorporated the latest version of the DALL-E 3 model on December 18th.
The decision comes after users voiced frustration over a perceived decline in image quality, with complaints pointing to less detailed and less accurate results from the tool.
While Microsoft hasn’t directly addressed the specifics of the issue or offered a formal statement, the move suggests that the company is taking user feedback seriously.
Jordi Ribas, who leads Microsoft’s search division, confirmed via Twitter that his team had been able to reproduce some of the problems users reported.
In response, Microsoft is reverting to an earlier version of the DALL-E model while it works on resolving the issues. Ribas noted that the rollback process may take several weeks to implement fully.
When the updated model was first launched, Microsoft had indicated that it would deliver marginally better results on average.
However, the widespread criticism from users, who reported subpar image generation, has cast doubt on that claim. This incident underscores the growing complexity of managing AI tools, where subjective user expectations can significantly impact perceptions of success.
Some critics have suggested that Microsoft could involve artists more closely in the development process to understand better how to align AI outputs with creative needs.
The issue also highlights the broader challenge of setting realistic expectations for AI-generated art, especially as it becomes a more prominent part of creative workflows.
By taking these steps to address user concerns, Microsoft aims to regain trust and ensure that the Bing AI Image Creator delivers consistent quality.
This decision reflects the company’s commitment to refining its AI tools and meeting the evolving expectations of its users.
